All Platinum and Titanium cushion products are warranted under the Forever Warranty by the manufacturer as follows:

If the cushion fails because of a loss of resiliency and results in the failure of the carpet, the carpet and cushion will be replaced, including reinstallation charges, for as long as the customer owns the cushion.

If the customer sells his or her home, the warranty for all of these cushions is transferable at no charge to the new owner of the home, or the cushion may be removed from the old location and reinstalled at the new location with the warranty carrying over.

This warranty applies to the above-stated cushion products, provided they are purchased along with carpeting from carpet One Floor & Home® store, and said Carpet One Floor & Home® carpet is installed over the cushion. The customer is not limited in the number of carpet installations made over the Platinum and Titanium cushion.

All Bronze, Silver, and Gold cushion products are warranted under the Life of Carpet Warranty by the manufacturer as follows:

If the installed cushion fails because of a loss of resiliency, the cushion will be replaced, including reinstallation charges, for the life of the original carpet installed over the cushion.

This warranty cannot be transferred to another customer and becomes invalid if the carpet is replaced or if the carpet and the underlying cushion is transferred to another location. This warranty applies to the above-stated cushion products, provided they are purchased along with carpeting from a Carpet One Floor & Home® store, and Carpet One Floor & Home® carpet is installed over the cushion.

The Life of Carpet Warranty applies only to designated Carpet One Floor & Home® cushion styles. Refer to the warranty to see if your cushion is covered by this warranty.

Any claims under this warranty must be placed through the Carpet One Floor & Home® store.