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Limited Wear Warranty
Providing that your floor is used in a residential setting under normal residential traffic conditions and with proper care and maintenance, your Carpet One Floor & Home® retailer warrants that from the date of the original installation the finish of your laminate floor will not wear-through for the period specified by the warranty level of the product purchased.

Wear-through is defined as loss of the decorative surface image due to normal household use. Gloss reduction is not considered surface wear. "Life of Floor" means the length of the Limited Wear Warranty specified by the warranty level corresponding to the carpet you purchased. Surface wear must be readily visible, approximately 1/2 square inch or greater.

Should you feel that your laminate floor is not wearing properly, contact your Carpet One Floor & Home® retailer. If the image layer of your laminate floor wears through during the warranty period, your Carpet One Floor & Home® retailer will repair or replace the affected area.

This Limited Wear Warranty applies only to the original purchaser and installation site and is not transferable. This limited warranty excludes indentations, scratches, or damage caused by improper care and maintenance, misuse, abrasives, insufficient protection from furniture, damage caused by vacuum cleaner beater bars and metal caster wheels, wet mopping, scratches, or indentations caused by spiked-heel shoes and pet nails, or any casualty event.

 

Maintenance

Most people want a high-performance product that can be easily maintained and will retain its appearance long-term. Thad's works hard to deliver on both counts. First of all, you'll find the best, most comprehensive product warranties available anywhere. And our selections are of the highest quality and yield superior resistance in heavy-traffic areas.

 

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