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Limited Wear Warranty
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When used under normal
residential traffic conditions with proper care
and maintenance, your Carpet One Floor & Home®
retailer guarantees that from the date of
installation, the finish of your hardwood floor
will not wear-through* during the period
specified by the warranty level of the product
purchased. See the Warranty Information.
Should you feel that your wood floor is not
wearing properly, contact your Carpet One Floor
& Home® retailer. If the finish of your wood
floor wears through during the warranty period,
your Carpet One Floor & Home® retailer will
repair or replace the affected area. This
Limited Wear Warranty applies only to the
original purchaser and installation site and is
not transferable.
This Limited Wear Warranty excludes
indentations, scratches, or damage caused by
lack of proper maintenance, misuse, abrasives,
insufficient protection from furniture, wet
mopping, scratches, or indentations caused by
spiked-heel shoes, pet nails, and any casualty
event. Normal exposure to sunlight will bring
about changes in shading of any hardwood floor
as the floor ages. Area rugs should be moved
occasionally because they block sunlight and may
give the appearance of discoloring under the
rug. This is not considered to be a product
defect and is not covered by this warranty.
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Maintenance
Most people want a high-performance product that can be easily maintained and will retain its appearance long-term.
Thad's works hard to deliver on both counts. First of all, you'll find the best, most comprehensive product warranties available anywhere. And our selections are of the highest quality and yield superior resistance in heavy-traffic areas.
 1-888-873-1115
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