In addition to
the requirements
specified for
each respective
limited
warranty, the
following
general terms
and conditions
apply to each of
the limited
warranties
unless otherwise
specified.
These limited
warranties apply
only to hardwood
installed in
owner occupied
residential
space where no
commercial
activity takes
place. NOTE:
Some styles are
approved for
commercial use;
see label on
back of sample
for approved
styles. For
commercial use,
only
manufacturers'
warranties
apply. For
purposes of
these limited
warranties, the
terms
"commercial
activity" and
"commercial
application"
shall mean an
activity or
application
engaged in for
business
purposes,
regardless of
where such
activity or
application
takes place,
including but
not limited to,
such activity or
application
taking place in
a store, office,
warehouse,
plant, facility
or other place
of business or
residential
dwelling.
These limited
warranties apply
only to the
original
purchaser and
installation
site and are not
transferable.
These limited
warranties
exclude wood
flooring that
has been put to
commercial use
(except those
styles
specifically
designated as
approved for
commercial use),
abnormal use or
conditions, or
abused in any
way. "Commercial
use" includes,
but is not
limited to, use
in a store,
office, or other
place of
business.
"Abnormal use or
conditions
"includes, but
is not limited
to, water damage
from plumbing,
storm, or flood;
damage from
smoke or fire;
or other
casualty event.
"Abuse "is any
use of the
flooring that is
unreasonable
considering the
normal and
expected uses of
a hardwood floor
in a residence.
These limited
warranties do
not cover
indentations,
scratches,
stains, or
damage caused by
negligence,
moisture,
erosion,
pebbles, sand or
other abrasives,
pets,
spiked-heel
shoes, color
variations,
naturally
occurring wood
characteristics,
insufficient
furniture
protection, or
improper
alterations of
the original
manufactured
product.
These limited
warranties do
not apply to
damages from
exposure to
extreme heat,
dryness, or
water
saturation. They
do not apply to
insects,
erosion,
pebbles, sand,
other abrasives,
or stains as a
result of
chemical or
industrial
products, other
than recommended
cleaning
products.
To qualify for
repair or
replacement, the
original sales
receipt or other
documentation
which
demonstrates
proof of
purchase must be
supplied.
These warranties
apply only to
residential
installations
performed by a
Carpet One Floor
& Home® retailer
or Carpet One
Floor & Home®
authorized
independent
installer.
Due to color
variations of
product and/or
samples, Carpet
One Floor &
Home® is not
responsible for
the failure of
any hardwood
flooring product
to match (1)
flooring
products in
adjacent space
or (2) other
wood products,
such as
cabinets, stair
railings, trim,
and moldings.
CARPET ONE FLOOR
& HOME® SHALL
UNDER NO
CIRCUMSTANCES
BELIABLE FOR ANY
INDIRECT,
INCIDENTAL,
SPECIAL, OR
CONSEQUENTIALDAMAGES
BASED UPON THE
FOREGOING
WARRANTIES,
CONTRACTS,NEGLIGENCE,
STRICT
LIABILITY, OR
ANY OTHER LEGAL
CLAIM. Some
states or
provinces do not
allow the
exclusion or
limitation of
incidental or
consequential
damages, so the
above limitation
or exclusion may
not apply to
you. The
foregoing
warranties give
you specific
legal rights,
and you may have
other rights
which vary from
state to state
or province to
province.
If there is a
conflict between
these general
terms and
conditions and
the terms and
conditions of
the warranties
as specified,
the terms and
conditions of
the warranties
as specified
shall control.
* Wear-through
is defined as
complete loss of
the wear layer
so that the
printed pattern
or design is
altered. Gloss
reduction is not
considered wear
and is not
covered by this
warranty. † The
period specified
by the warranty
level of the
product
purchased. NOTE:
Custom
installations of
any hardwood
floor installed
with patterns,
medallions, or a
border are
excluded from
The Beautiful
Guarantee™
Replacement
Warranty. No
replacement of
either the wood
floor, patterned
wood floor,
medallions, or
the border are
covered under
this replacement
warranty. NOTE:
For CORK
products, floor
covering
installed on
stairs is
excluded from
the Limited Wear
Warranty. (See
General Terms
and Conditions
for other
conditions that
may apply.)
Most people want a high-performance product that can be easily maintained and will retain its appearance long-term.
Thad's works hard to deliver on both counts. First of all, you'll find the best, most comprehensive product warranties available anywhere. And our selections are of the highest quality and yield superior resistance in heavy-traffic areas.