In addition to the requirements previously specified above for each respective limited warranty, the following general terms and conditions apply to each of the limited warranties unless otherwise specified.

These limited warranties apply only to carpet installed in owner-occupied residential space where no commercial activity takes place. For purposes of these limited warranties, the terms" commercial activity" and "commercial application" shall mean an activity or application engaged in for business purposes, regardless of where such activity or application takes place, including but not limited to, such activity or application taking place in a store, office, warehouse, plant, facility, or other place of business or residential dwelling. Area rugs are not covered under this warranty.

See fiber manufacturers' and carpet manufacturers' separate warranties for the terms and conditions of these warranties. Each fiber manufacturer and carpet manufacturer has its own definitions and limitations with regard to stain, soil, and static resistance. Abnormal matting, crushing, or loss of texture retention from normal foot traffic is defined under the standard rating scales and definitions set forth by each fiber manufacturer or carpet manufacturer, as the case may be.

These limited warranties exclude carpet that has been put to commercial use, abnormal use or conditions, or abused in any way."Commercial use" includes, but is not limited to, use in a store, office, or other place of business. "Abnormal use or conditions includes, but is not limited to, water damage from plumbing, storm, or flood damage from smoke or fire or other casualty event; damage from improper cleaning methods or materials; chairs on wheels and from improper maintenance. "Abuse" is any use of the carpet that is unreasonable considering the normal and expected uses of a carpet in a residence.

To qualify for repair or replacement, the original sales receipt or other documentation that demonstrates proof of purchase must be supplied.

All carpet must be installed over proper cushion that meets the HUDUM 72A, Class 1 standards (USA) or CMHC standards in Canada.

These warranties apply only to the original purchaser and installation site and are not transferable.

These warranties apply only to residential installations performed by a Carpet One Floor & Home® retailer or Carpet One Floor & Home authorized independent installer.

These warranties apply only if you follow regular carpet care and routine maintenance. Over time, normal foot traffic and soiling of a carpet will cause a change in any carpet's appearance. Most carpets must be professionally hot water extracted by an IICRC certified cleaner*** at least once every 18-24 months to maintain warranty coverage. Call your Carpet One Floor & Home® retailer for the name of the nearest approved dealer.

CARPET ONE FLOOR & HOME® SHALL UNDER NO CIRCUMSTANCES BELIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIALDAMAGES BASED UPON THE FOREGOING WARRANTIES, CONTRACTS,NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL CLAIM. Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. The foregoing warranties give you specific legal rights, and you may have other rights that vary from state to state or province to province.

If there is a conflict between these general terms and conditions and the terms and conditions of the warranties as specified, the terms and conditions of the warranties as specified shall control.