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General Terms and Conditions for Cushion Warranties
In addition to the requirements specified previously for each cushion warranty, the following general terms and conditions apply to each of the Bronze, Silver, Gold, Platinum, and Titanium cushion warranties.

These limited warranties apply only to cushion installed in owner occupied residential space where no commercial activity takes place.

These limited warranties exclude cushion that has been put to commercial use, abnormal use or conditions, or abused in any way."Commercial use" includes, but is not limited to, use in a store, office, or other place of business. "Abnormal use or conditions" includes, but is not limited to, water damage from plumbing, storm, or flood; damage from smoke or fire or other casualty event; damage from improper cleaning methods or materials; and from improper maintenance. "Abuse" is any use of the cushion that is unreasonable considering the normal and expected uses of a carpet cushion in a residence.

To qualify for replacement, the original sales receipt or other documentation which demonstrates proof of purchase must be supplied.

These warranties apply only to residential cushion installations performed by a Carpet One Floor & Home® retailer or authorized independent installer under a carpet sold by a Carpet One Floor & Home® retailer and installed by a Carpet One Floor & Home® retailer or Carpet One Floor & Home® authorized independent installer.

CARPET ONE FLOOR & HOME® SHALL, UNDER NO CIRCUMSTANCES, BELIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIALDAMAGES BASED UPON THE FOREGOING WARRANTIES, CONTRACTS,NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL CLAIM. Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. The foregoing warranties give you specific legal rights, and you may have other rights that vary from state to state or province to province.

If there is a conflict between these general terms and conditions and the terms and conditions of the warranties as specified, the terms and conditions of the warranties as specified shall control.

 

Maintenance

Most people want a high-performance product that can be easily maintained and will retain its appearance long-term. Thad's works hard to deliver on both counts. First of all, you'll find the best, most comprehensive product warranties available anywhere. And our selections are of the highest quality and yield superior resistance in heavy-traffic areas.

 

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